Shipping & Returns

Terms & Conditions:

  •  F.O.B. Somersworth, New Hampshire.
  • Net 30 days for pre-approved accounts.
  • All dyed items are non-returnable.
  • No small order service charge.
  • $2.00 Service Charge on all drop ship shipments.
  • Prices subject to change without notice.
  • $15.00 Address correction charge.
  • $35.00 Checks returned for insufficient funds.
  • Refused order charge – customer is responsible for the cost of freight.

Return Policy

  • Inspect your order upon receipt. We must be notified within three (3) days of receipt of your order of any shortages or damages.
  • All returns must be authorized in writing by Benjamin Walk Corp. prior to shipment. Identification labels will be provided.
  • Returns without an authorization label will be returned.
  • Returned merchandise must be in its original packaging, packed in a protective corrugated box and returned within 30 days. Please note, no credit can be issued for any product that is not in its original packaging when returned.
  • Saleable merchandise accepted will be subject to a 20% restocking charge.
  • All returned items must be sent freight prepaid.
  • Discontinued items are non-returnable.
  • All dyed, decorated and worn or used shoes/handbags are non-returnable.